Frequently asked questions

What is the Alfa Napoli Pro made of?

It is an entirely handmade static oven built from "cotto" refractory bricks, with a hand-carved brick dome and hood, refractory brick crown, refractory cotto brick floor and cast iron arch. The landing is 0.8-inch thick lava stone.

Is the Napoli Pro wood-fired or gas?

The Napoli Pro is available wood-fired or gas-fired.

Can I customize the finish of the Napoli Pro?

Yes, it comes in a wide range of customizable mosaic patterns, and the exterior finish can be customized on request. It sits on a removable reinforced iron stand and arrives ready to use.

How do I buy the Alfa Napoli Pro and how is it shipped?

The Alfa Napoli Pro is sold by quote, not online checkout: use Request a Quote (/pages/sb-request-quote) and the quote includes freight to your ZIP code. Shipping is not included in the listed price. In stock, it ships within 3 business days; made to order, it's built first and ships once it's ready. It ships by freight from Puerto Rico (air 1–3 business days or ocean 5–15 business days) with curbside delivery, so plan for unloading; U.S. mainland orders ship domestically with no customs or import fees.

Can I return the Alfa Napoli Pro?

Ovens are final sale unless they arrive defective, damaged or wrong, so please confirm size, fuel and finish before ordering. If there is a problem on delivery, contact us at (787) 603-1526 or info@firewoodoven.com.