Frequently asked questions

How many ounces of dough can the Famag IM-20 mix?

The IM-20 mixes up to 705 oz of dough per batch (44.1 lb / 20 kg), with a minimum of 71 oz (4.4 lb / 2 kg), in a 21.1 qt (20 L) bowl.

Does the Famag IM-20 heat the dough?

No, its spiral action kneads gently with low oxidation and doesn't heat the dough. It has 10 speeds (spiral 90–248 rpm) with a vector inverter, reverse, a timer, a power-rotating bowl and a notched dough breaker bar.

What is the Famag IM-20 made of?

The bowl, spiral and safety grill are stainless steel, with a non-toxic epoxy powder-coat finish. A 1 HP motor on 230V single-phase power drives it through a double chain and high-resistance belt, and it is made in Italy.

How long does shipping take for the Famag IM-20 HH?

You can order the Famag IM-20 HH online. After 1–3 business days of processing it ships from our Toa Baja, Puerto Rico warehouse as a heavy item by air freight (1–3 business days) or ocean freight (5–15 business days), delivered curbside; warehouse pickup is also available. U.S. mainland orders ship domestically in USD with no customs or import fees.

What is the return policy for the Famag IM-20 HH?

Unused items in their original packaging can be returned within 30 days of delivery with prior approval; you pay return shipping, and change-of-mind returns carry a 20% restocking fee. If it arrives defective, damaged or wrong, contact us at (787) 603-1526 or info@firewoodoven.com.